Privacy Policy

  1. What this Privacy Policy covers?
    This Privacy Policy covers TRAQR's treatment of personally identifiable information that TRAQR collects when you are on the website. This policy does not apply to the practices of companies that TRAQR does not own or control, or to people that TRAQR does not employ or manage.
  2. Information Collection and Usage:
    TRAQR collects personally identifiable information when you register through the website and when you enter online promotions, contests and surveys. TRAQR may also receive personally identifiable information from business partners.
    When you register with TRAQR, we ask for your personal, business and vehicle ownership details. Once you register with TRAQR and sign in to our services, you are not anonymous to us.
    TRAQR also automatically receives and records information on our server logs from your browser including your IP address, cookie information and the page you requested.
    TRAQR uses information for two general purposes: to fulfill your requests for certain information, and to contact you about the latest information on our products.
    TRAQR does not monitor customer vehicles. Customer vehicle tracking information resides on our server and is for the specific use of the respective customer only. It is only accessed by customer care when data from a vehicle is reported as not received from the server or the customer reports any problems.
  3. Information Sharing and Disclosure:
    TRAQR will not sell or rent your personally identifiable information to anyone.
    TRAQR will only send personally identifiable information about you to other companies or people when:
    • We have your consent to share the information;
    • We need to share the information with business partners in order to respond to your comments or to resolve service related issues;
    • We respond to requests from any Indian or foreign government, security, defence, revenue, regulatory or other authority, agency or officer;
    • We respond to subpoenas, court orders or legal process;
    • We find that your actions on our websites violate the TRAQR Terms of Use.
  4. Location Permission and Access:
    We use and track user location to show user's location on the map with respect to the user's vehicle for a seamless and enhanced tracking. We do not share the user location with any third party nor uses it for any purpose other than the above mentioned.
  5. Our use of "cookies":
    As is the case with many websites, when you visit our website and complete a registration form, we will place a "cookie" on your computer, which helps us identify you more quickly when you return. We will not use "cookies" or other devices to follow your click stream on the Internet generally, but will use them, and other devices, to determine which pages or information you find most useful or interesting at our own websites.
    Most browsers permit you to refuse to accept a "cookie" offered by a website. You will not be denied access to any part of the website on account of your refusal to accept a "cookie," but your transactions through this website may be delayed due to the time it takes you to re-enter basic information necessary to complete a transaction.
  6. Collection of information by third parties:
    Our Web pages may offer promotions that are sponsored by or co-sponsored with identified third parties. By virtue of their sponsorship, these third parties may obtain Customer Identifiable Information that visitors voluntarily submit to participate in the activity. We have no control over these third parties use of this information and we encourage you to consult their privacy policies for more information on their privacy practices.
  7. Security:
    Your TRAQR Account Information is password-protected for your privacy and security.
  8. Links:
    To improve your Web experience, and to offer you products in which you might be interested, we provide links to business alliance companies, TRAQR dealers, and other third-party websites. When you click on these links, you will be transferred out of our website and connected to the website of the organisation or company that you selected. Because TRAQR does not control these websites (even if an affiliation exists between our websites and a third party website), you are encouraged to review their individual privacy notices. If you visit a website that is linked to our websites, you should consult that website's privacy policy before providing any Customer Identifiable Information.
  9. Changes to this privacy policy:
    TRAQR may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent announcement on our pages.